IRREGULAR VERBS / FLAWLESS STUDIO
Your privacy.
What happens to your information, who processes it and the choices you have.
Last updated
01 / WHO WE ARE
About this policy
Flawless Studio LLC, a United States company, operates Irregular Verbs and this website. We are responsible for personal information processed to operate the service and act as its data controller where applicable. In this policy, “we”, “us” and “our” refer to Flawless Studio LLC.
You can use the learning features without creating an Irregular Verbs account. Some information stays on your device; connected services process other information as described below. For privacy questions or requests, email hi@flawless.studio.
02 / YOUR INFORMATION
What information is handled
- Learning records and preferences
- The app stores your practice attempts for individual verbs and uses them to show progress. These records are stored locally, along with language, pronunciation accent, selected difficulty levels, flashcard and test preferences, usage count and the local Remove Ads entitlement. Device backups may include app data, depending on your Apple settings.
- App activity and diagnostics
- Google Analytics for Firebase and Firebase Crashlytics process app usage and technical information, such as app interactions, device and app details, identifiers and crash reports. This helps us understand use and investigate failures. Firebase Remote Config retrieves app settings, including update-related configuration.
- Advertising
- Google AdMob displays ads and may process IP addresses, approximate location inferred from them, device identifiers, ad views and interactions, and diagnostic information for advertising and measurement. Access to Apple’s advertising identifier depends on your device’s tracking permission. See Google’s Mobile Ads data disclosure for its SDK’s practices.
- Notifications
- The app uses Apple’s notification services and Firebase Cloud Messaging. Installation identifiers and messaging tokens support notification delivery. You control permission to display notifications in your device settings.
- Purchases
- Apple processes payment and transaction information for the Remove Ads purchase. The app handles transaction results and stores the purchase entitlement to enable and restore access. We do not receive your full payment-card details.
- Support messages
- If you contact us, we receive your email address, your message and any attachments you send. We use them to respond and resolve your request. Only include information needed for the issue.
- This website
- These pages do not include analytics scripts, advertising cookies or account forms. Hosting infrastructure may receive standard request information, such as your IP address, requested URL and browser details. Other websites you visit through our links have their own privacy practices.
03 / WHY IT IS USED
Purposes & legal bases
We use information to provide learning features, remember preferences, recognise purchases, deliver notifications, support the advertising-funded app, understand reliability, answer support requests and meet legal obligations.
Where data-protection law requires a legal basis, we rely on performing a contract for requested services and purchases; legitimate interests for appropriate support, reliability and security activities; legal obligations for required records; and consent where required, including for relevant advertising or tracking activities. Where we rely on legitimate interests, those interests must be balanced against your rights.
A device permission and consent under privacy law are not always the same thing. Reading this policy does not itself provide consent to optional processing.
04 / CONNECTED SERVICES
Who processes information
Apple provides app distribution, payment and device services. Google provides AdMob advertising and Firebase analytics, crash reporting, messaging and remote configuration. Our hosting and email providers process website requests and support correspondence. Providers’ roles and handling of information depend on the service and its terms.
- Apple privacy information
- Firebase privacy and security
- Google Mobile Ads disclosure
- Google privacy policy
Flawless Studio LLC is based in the United States. Service providers may process information there or in other countries outside your location. Cross-border processing is subject to applicable data-protection requirements and the relevant provider’s transfer arrangements; their privacy documentation describes those arrangements.
Information may also be disclosed when required by law or where necessary to investigate abuse or protect legal rights. Following an advertisement or external link takes you to another service with its own practices.
05 / IN YOUR HANDS
Your choices & rights
Progress, permissions and advertising
You can reset learning records from the Stats screen and change learning preferences in the app. Device controls let you manage app storage and backups. Deleting the app does not necessarily delete backups, Apple purchase records or information already processed by service providers.
Manage notification and tracking permissions in your Apple device settings. You can change these choices later. Denying tracking permission does not automatically disable all advertising, analytics or diagnostics. The Remove Ads purchase removes in-app advertisements, but does not disable every Firebase or device service.
Personal data requests
Depending on your location and the processing involved, you may have rights to access, correct, delete or receive a copy of your personal information; restrict or object to processing; withdraw consent; and complain to a data-protection authority. Where applicable, you may also request an opt-out of processing treated as a sale, sharing or targeted advertising under local law. See the European Commission’s information on data rights for rights under EU law.
Send requests to hi@flawless.studio. We may need information to verify your request and locate relevant records. We cannot directly retrieve learning data stored only on your device. Some records may need to be retained for legal obligations or other lawful exceptions. Withdrawing consent does not change the lawfulness of earlier processing.
06 / YOUNGER USERS
Children’s privacy
Irregular Verbs is not directed at children under 13. Where local law requires a higher age or a parent’s permission, those requirements apply. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information without the necessary permission, contact us so we can investigate and take appropriate action, including deletion where required.
07 / LOOKING AFTER DATA
Retention & security
Local learning records remain until removed through the app or device controls; backups have separate controls. Support correspondence and service records are kept for the purposes described in this policy, including resolving requests, recognising purchases, addressing abuse and meeting applicable recordkeeping obligations. Retention varies by record type, provider settings and legal requirements.
Device protections and service-provider security measures help protect information. No storage or transmission method is completely secure. Keep your device and Apple Account secure, and avoid sending unnecessary personal information in support messages.
08 / KEEP IN TOUCH
Updates & contact
We may update this policy as the app, providers or data practices change. The date above identifies the latest revision. We will communicate material changes as required by law and obtain consent where required; revising this notice does not replace that consent.
For privacy questions, data requests or support, contact:
Flawless Studio LLC
500 4TH St NW Ste 102Albuquerque, New Mexico 87102-2104
United States